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Contact Us   |   Customer Survey
 
Please assist us in our continual effort to better serve you by completing the following survey.
   
Name
Company / Organization
Phone
E-mail Address
Please provide a brief description of your company's business:
   
Your reason for contacting CMC?






   
Your first contact with CMC was by?





   
How long did you wait before you were helped?



   
How long did you wait for a reply?




   
How long have you been a CMC customer?


Please select how you agree with the following statements:
   
My order was processed accurately.


   
My questions were answered promptly.


   
The CSR/Sales person was knowledgeable.


   
The CSR/Sales person was helpful.


When I made changes to my order...
   
My order was processed quickly and accurately.


   
The CSR/Sales person was positive and professional.


   
The CSR/Sales person showed initiative in solving my problem.


   
The CSR/Sales person researched any questions and responded promptly.


   
Were problems resolved to your satisfaction?

   
How would you rate our customer service compared to past experiences?




Customer Service  
   
Your reason for contacting CMC?
   
How can we improve our service to you in the future?
   
Based on your experience with CMC, are you likely to purchase from us again?
 

Please press the submit button to complete the form. We appreciate you for your time.
   
 
 


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